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Advice for General Public: Coronavirus Information

If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:

  • You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
  • You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well.

Try the new NHS App

If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to

PLEASE NOTE: GP appointments are 10 minutes in duration.


Click on our new 'Dementia Support and Information' page (on the right hand side of the home page) for lots of help and advice on dealing with dementia.

Patient User Group (PUG)


  • Our next meeting will be held at the surgery at 12.00 noon on Tuesday 25th February 2020


Our patient group was first established in 2004, when we moved to Marlborough House, in Warrior Square. The group has been revitalised over the last year or so, with new members joining us and regular monthly meetings being held. The meetings are advertised in the waiting room and new members are always welcome.


We run the annual patient survey and we've also carried out a campaign to highlight the need for patients to take up invitations for cancer screening. 


The patient profile at Carisbrooke Surgery is diverse, with groups of patients from all walks of life and from many countries. St Leonards is a multicultural area with residents from all parts of the world and hopefully our Patient Group will continue to grow to reflect this.  At present we look after around 7600 patients. 


Our patient group consists of 11 members at the moment with ages ranging from 30 to 79. Some of them have offered their services having seen our posters, and others have joined after the doctors have mentioned the group to them. They already represent a good cross section of our patient population as far as health issues and ethnic background are concerned.


The meetings which are chaired by one of our patients, are attended by the Practice Manager or her deputy, and we nearly always have one of the doctors there. The doctors are happy to answer questions and join in discussions.


If you would like to let us have your views on the surgery or become a member of our Virtual Patient User Group by email, just email us at  . You can make any observations you have and we will discuss what you have said at the next Patient Group meeting and feed back to you. In this way, we hope to reach patients who are unable to attend meetings - so please join us.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website