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Noticeboard

Coronavirus Update

Due to COVID-19 Carisbrooke Surgery will no longer be offering walk-in or pre-bookable appointments with doctors. Please call the appointment line on 01424 432925 where your call will be triaged, or, even better, use Engage Consult for an online direct consultation with a clinician. We are unable to offer tests for Covid-19 infection.

PLEASE NOTE:

If you are offered an appointment at the surgery:

  • DO NOT arrive more than 10 mins before your appointment time.
  • Ring the doorbell in the entrance lobby and wait for a member of staff to come out to you.
  • Wear a face covering if possible.
  • Before you enter the surgery your temperature will be taken.
  • When you enter the building please use the alcohol gel provided on your hands.
  • DO NOT bring other people with you to your appointment unless this is absolutely essential.

If you have either a high temperature (37.8° or above) or a new continuous cough (coughing repeatedly) STAY AT HOME for 7 days. You will not need a sick note for this.

DO NOT go to a GP, pharmacy or Hospital.

DO NOT contact NHS111 to tell them you are self-isolating.

ONLY contact NHS111 if you feel you cannot cope at home with your symptoms/your condition gets worse/your symptoms DO NOT get better after 7 days.

Covid-19 (Corona Virus) and Online Consultations using Engage Consult

To ensure that we delay the spread of Covid-19 as effectively as possible, it's ESSENTIAL that we limit face-to-face consultations to only those patients who urgently need them.

We urge all patients to contact us FIRST using Engage Consult, our online consultation system. You can give us as much detail about your problem as you feel comfortable with. If you create an account straightaway, we can also get back to you online. No more hanging on the telephone.

If you have any concerns that you may have the virus, you MUST stay at home and contact us via Engage Consult (between 07:00 and 11:00), by phone, or NHS 111

Try the new NHS App

If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Please be aware that, due to the current situation, it is taking longer than usual for you to be registered for this service. Please allow up to 48 hours for your registration to be completed. Thank you for you patience.

PLEASE NOTE: GP appointments are 10 minutes in duration.

 

Click on our new 'Dementia Support and Information' page (on the right hand side of the home page) for lots of help and advice on dealing with dementia.

Latest News

Appointments

Due to the increase in demand for appointments, the doctors have requested that receptionists enquire as to the nature of your appointment.  This is to direct you to the correct Healthcare Professional, and also to avoid the booking of things that can be done outside an appointment, such as repeat prescriptions and sick certificates.

'One You' Campaign

Public Health England recently launched the ‘One You’ campaign, the first nationwide campaign to address preventable disease in adults. The campaign is encouraging adults to take part in a free online health quiz, called ‘How Are You’, to identify where they can make small changes. It is designed to help every individual identify not only their risks but also the pressures they face in their life and the stress that results, and then support them with personalised tools and advice.

Click on the link to take part in the quiz - http://po.st/OneYou_East_Sussex

Would you recommend us to your friends and family? - just click the link on the Right hand side of our home page and answer two questions.

 

 

  

 

 

Health News from the BBC and the NHS

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