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Noticeboard

Coronavirus Update

Due to COVID-19 Carisbrooke Surgery will no longer be offering walk-in or pre-bookable appointments with doctors. Please call the appointment line on 01424 432925 where your call will be triaged, or, even better, use Engage Consult for an online direct consultation with a clinician. We are unable to offer tests for Covid-19 infection.

PLEASE NOTE:

If you are offered an appointment at the surgery:

  • DO NOT arrive more than 10 mins before your appointment time.
  • Ring the doorbell in the entrance lobby and wait for a member of staff to come out to you.
  • Wear a face covering if possible.
  • Before you enter the surgery your temperature will be taken.
  • When you enter the building please use the alcohol gel provided on your hands.
  • DO NOT bring other people with you to your appointment unless this is absolutely essential.

If you have either a high temperature (37.8° or above) or a new continuous cough (coughing repeatedly) STAY AT HOME for 7 days. You will not need a sick note for this.

DO NOT go to a GP, pharmacy or Hospital.

DO NOT contact NHS111 to tell them you are self-isolating.

ONLY contact NHS111 if you feel you cannot cope at home with your symptoms/your condition gets worse/your symptoms DO NOT get better after 7 days.

Covid-19 (Corona Virus) and Online Consultations using Engage Consult

To ensure that we delay the spread of Covid-19 as effectively as possible, it's ESSENTIAL that we limit face-to-face consultations to only those patients who urgently need them.

We urge all patients to contact us FIRST using Engage Consult, our online consultation system. You can give us as much detail about your problem as you feel comfortable with. If you create an account straightaway, we can also get back to you online. No more hanging on the telephone.

If you have any concerns that you may have the virus, you MUST stay at home and contact us via Engage Consult (between 07:00 and 11:00), by phone, or NHS 111

Try the new NHS App

If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Please be aware that, due to the current situation, it is taking longer than usual for you to be registered for this service. Please allow up to 48 hours for your registration to be completed. Thank you for you patience.

PLEASE NOTE: GP appointments are 10 minutes in duration.

 

Click on our new 'Dementia Support and Information' page (on the right hand side of the home page) for lots of help and advice on dealing with dementia.

Training Practiceconsultation

This practice has been accredited as being suitable for the training of those doctors intending to become general practitioners. This means that the practice and the doctors have had to achieve a number of standards which have been assessed by the GP Deanery for Kent,Surrey & Sussex, acting on behalf of the national organisation (the Joint Committee for Postgraduate Training in General Practice).

Those doctors training to become GPs are called GP registrars. They are employed by one of the doctors here, who will be their trainer. A GP Registrar is a fully qualified doctor who is likely to have a lot of experience of hospital medicine. If you are seeing this doctor you can expect to receive the quality of service you would expect from your own GP. If you have any concerns please mention this to a member of staff.

In order for the GP registrars to successfully complete their training they need to be assessed on their consulting skills. This is done by the appointed assessors viewing a video of the registrar's consultations. You may be asked for your permission to have your consultation recorded in this way. If you agree, you will be asked to sign a consent form. If the doctor appears to be recording your consultation without your consent please tell him or her immediately. The recording will be for educational purposes only. If you have any questions please ask our reception staff.

Telephone calls may also be recorded from time to time for training purposes.

 

 

Medical Students

We also host placements for 5th year medical students from Kings College Hospital, and 4th and 5th year students from Brighton and Sussex Medical School. During their time with us students may sit in with doctors or nurses, and will also see patients under the strict supervision of our GPs. We will always inform you beforehand if a student will be present during your consultation and we respect your right to let us know if you would rather they were not there.

The surgery offers a valuable training ground for these young people and we do appreciate your co-operation.

 

 

 

 

 


 

 
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