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Noticeboard

IMPORTANT NOTICE

Monday 30th October 2017

With effect from 12 noon

Due to the high volume of patients wishing to register at this surgery, we are temporarily capping our list in order that we can continue to provide a safe and timely service to existing patients.

If you are part of the Cornwallis Group of practices, including Essenden Road, who have received a letter saying you are out of area, please call the helpline number below as some of these letters have been sent out incorrectly.

01424 735666

Email: cornwallisplazaenquiries@nhs.net 

If you are a new patient to the area wishing to register at a practice, please contact the allocation line on 01424 735652.

We apologise for any inconvenience caused.

When you attend for your next appointment why not use our new checking in service? As you walk into the waiting room you will see the new automatic check-in ahead of you, to the left. Just touch the screen and follow the instructions. To use it, all you need to know is your date of birth! It really is that simple!

PLEASE NOTE: GP appointments are 10 minutes in duration.

From the 1st September 2017 you will no longer be able to order repeat prescriptions via the surgery email address.

We offer Online Patient Access which will enable you to book appointments and order repeat prescriptions.

To register, please visit the surgery to complete a registration form, bringing with you two forms of identification, one clearly stating your address.

 

Click on our new 'Dementia Support and Information' page (on the right hand side of the home page) for lots of help and advice on dealing with dementia.

Test Resultstest_results6

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery after 2.30pm once sufficient time has elapsed. We would suggest waiting a week for most blood test results.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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