IMPORTANT NOTICE

MB BS Dip Dermatology FPD

Bsc MBChB MRCGP

MB BS BSc (Hons) DRCOG MRCGP

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

The Community Midwife offers support to mothers both before and after the birth. Messages may be left at the practice or at the midwife's office at the Conquest Hospital on 01424 755255.

The nurses are attached to our practice and do a wide variety of nursing work in people's homes working closely with the doctors who will arrange this care if needed. They have a direct telephone line 01424 857900, or messages can be left with the surgery.

The Community Psychiatric nurses and Counsellors help those suffering from stress, and support patients and their families through psychiatric illness. Appointments are arranged through your doctor.