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Noticeboard

IMPORTANT NOTICE

Monday 30th October 2017

With effect from 12 noon

Due to the high volume of patients wishing to register at this surgery, we are temporarily capping our list in order that we can continue to provide a safe and timely service to existing patients.

If you are part of the Cornwallis Group of practices, including Essenden Road, who have received a letter saying you are out of area, please call the helpline number below as some of these letters have been sent out incorrectly.

01424 735666

Email: cornwallisplazaenquiries@nhs.net 

If you are a new patient to the area wishing to register at a practice, please contact the allocation line on 01424 735652.

We apologise for any inconvenience caused.

When you attend for your next appointment why not use our new checking in service? As you walk into the waiting room you will see the new automatic check-in ahead of you, to the left. Just touch the screen and follow the instructions. To use it, all you need to know is your date of birth! It really is that simple!

PLEASE NOTE: GP appointments are 10 minutes in duration.

From the 1st September 2017 you will no longer be able to order repeat prescriptions via the surgery email address.

We offer Online Patient Access which will enable you to book appointments and order repeat prescriptions.

To register, please visit the surgery to complete a registration form, bringing with you two forms of identification, one clearly stating your address.

 

Click on our new 'Dementia Support and Information' page (on the right hand side of the home page) for lots of help and advice on dealing with dementia.

Practice Management

Perin Fitzgerald (f)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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